Aug 06, 2018
Develop product knowledge by keeping up to date with service and product offerings as made available by Client
Sales of Client products and services in the branch Providing product and service information to the customers Proactively demonstrate services to customer Sell products and services to customers according to customer needs Ensure process adherence in all transactions Use range of tools and techniques available to structure and manage different types of customers and close sales (internet, marketing material, interactive areas and tools) Collect payments from customers in a secure and orderly manner Respond to customer enquiries, finding the correct answers by consulting systems and other records Assist subscribers in maintaining and updating customer accounts Assist subscribers with billing enquiries and collect payments against bills Handle issues and customer complaints, solving problems, logging complaints in system and escalating the issues to Team Leaders if required Adhere to Client standards in all activities and tasks (Great Service, Great Sales, Great Standards and Great People) Manage inventory at point of sale, ensuring secure storage and assisting in reconciliations Handle and count cash and other payments, responsible for reconciling payments against system records daily Collect and verify required documentation, such as National ID, forms and receipts. Assume responsibility for tasks delegated by Store Manager or Duty Manager Reporting to: Store Manager. Salary: 1800-2200 plus transportation (Plus Incentives approx. 3200-3500) Experience: 2 Years Minimum. Nationality Preference: Indians, Arabic Speakers.
Dubai - United Arab Emirates