IT Support/IT Admin Vacancy in Dubai
To provide help desk support in relation to the Information Technology (IT) environment within Dubai and regional offices.
To provide administrative assistance to the IT team:
O Provide support by answering calls, creating help desk tickets, and escalating as required;
O Perform daily checks of the Banks IT equipment, office printer environment, conference and meetings rooms and critical systems; and.
O Provide support to walk-up and email requests, creating tickets, and escalating as required.
Responsible for maintaining the IT departments governance:
O Maintain updated records on all vendors and related contracts;
O Ensure all purchase orders and invoices are submitted for processing;
O Provide support to document and track all IT equipment and assets; and.
O Provide support for compliance with all policies and procedures.
Responsible for providing help desk support to all departments, users and offices across the MEA region.
Responsible for creating, liaising, directing and escalating relevant IT matters within the UAE IT team, and group globally.
Liaise with all vendors to ensure all related administrative tasks such as renewing contracts, payment of invoices, compliance with Banks policies and procedures are done in a timeously manner.
Technical knowledge, skills and experience.
Practical experience providing help desk support.
General understanding of IT systems such as Desktops, Laptops, Printers, Monitors and related IT infrastructure is desirable.
Interested candidates can send their CV
Job Description
We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure
Maintain effective communication with all related departments to ensure smooth service delivery
Maintain an up to date knowledge of the hotel and local services
Maintain awareness of guest profile through Opera guest profile system
Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out
Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner
Deliver morning newspapers to rooms
Deliver guest messages and other deliveries immediately without delay in a professional manner
Ensure concierge desk and store room is clean tidy and well organized
Skills
Education, Qualifications & Experiences
You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.
Knowledge & Competencies
The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character. You must be physically fit, passionate and with a positive attitude, while possessing following additional competencies:
Understanding the Job
Taking Responsibility
Recognizing Differences
Customer Focus
Adaptability
Teamwork
Interested candidates can send their CV
Help Desk Technician Vacancy in Dubai
We are looking for a tech-savvy Help Desk Technician to be responsible for providing technical assistance with computer systems, hardware, and software.
As a Help Desk Technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Interested candidates can send their CV