Back
Feb 13, 2020

Hostess

  • Rotana Hotels & Resorts
  • Al Ain
Full time Customer Service

Job Description

Job Description

We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.

 

 

 

As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:

 

 

 

  • Offer consistently professional, friendly, warm and engaging service

 

  • Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact

 

  • Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner

 

  • Set up the outlet prior to the business hours along with the service team

 

  • Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables

 

  • Observe the cleanliness and maintenance of the outlet and the entrance area

 

  • Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact

 

  • Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests

 

  • Contribute in setting up the outlets database

 

  • Reassure the guests’ satisfaction upon their departure.

 

Skills

Education, Qualifications & Experiences

 

 

 

 

You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.

 

 

 

Knowledge & Competencies

 

 

 

 

The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:

 

 

 

Understanding the Job

 

Taking Responsibility

 

Recognizing Differences

 

Customer Focus

 

Customer Focus

 

Adaptability

 

Teamwork


Apply Now

Please never pay any money to get a Job in Dubai or UAE as a whole. It is free to get Jobs in Dubai. Even the UAE Law does not allow paying money to get a Job. A true Employer can never ask for money from you. That said, we hope you will be able to find a wonderful job in UAE. We advise you to get our latest jobs in your email by Subscrbing to Email Alerts above.