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Jun 13, 2019

It Support Engineer

  • General Consult UAE
  • Dubai
Full time Engineering

Job Description

It Support Engineer L2 L3 Vacancy in Dubai

Job description

 

Key responsibilities:

 

  • Provide computer and network support for various clients via onsite visits, telephone support, and ticket.

 

Support, and remote desktop

 

  • Responsible for installation, configuration, and ongoing maintenance of laptop/desktop computers,

 

Printers, and mobile devices

 

  • Network infrastructure implementation, VPN/Active Directory/GPO setup and support, email services,

 

Antivirus and disaster recovery, preventative maintenance, etc.

 

  • Administer client servers and network infrastructure with RMM tools and creating Scripts for.

 

Preventative measures

 

  • Computer hardware and software troubleshooting and repair.

 

  • Reimaging desktops and laptops

 

  • Time management skills

 

  • Asset management and inventory control

 

  • Create and maintain documentation for system processes and procedures.

 

Qualifications:

 

  • 2-5 + Years of experience supporting end users in a consulting/IT support environment.

 

  • 2-5 + Years of experience with TCP/IP networking (proficiency with routers, switches, wireless access.

 

Points etc.)

 

  • 2-5 + Years of experience supporting virtual environments using VMWare or Windows Hyper-V server.

 

  • 2-5 + Years of experience with Windows Server 2008 through 2012 R2 Active Directory deployment and.

 

Administration

 

  • 2-5 + Years of experience managing, administering, and supporting on premise Exchange, Google Apps.

 

And Office 365/hosted exchange

 

  • Experience with one of the following routers / firewalls (Sonic Wall, Cisco , Fortinet, etc.)

 

  • Understanding of networking concepts such as DNS, DHCP, FTP, SFTP, SNMP, SMTP, Email, HTTP,

 

HTTPS, SSL, OSI Model, and TCP/IP protocols and applications.

 

  • Highly proficient with Windows 7, 8.1 and 10

 

  • Highly proficient with MacOS 10.10 - 10.13

 

  • Excellent communication and follow-up skills.

 

 

 

 

 

Interested candidates can send their Cv.

 


Apply Now

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