It Support Engineer L2 L3 Vacancy in Dubai
- Provide computer and network support for various clients via onsite visits, telephone support, and ticket.
Support, and remote desktop
- Responsible for installation, configuration, and ongoing maintenance of laptop/desktop computers,
Printers, and mobile devices
- Network infrastructure implementation, VPN/Active Directory/GPO setup and support, email services,
Antivirus and disaster recovery, preventative maintenance, etc.
- Administer client servers and network infrastructure with RMM tools and creating Scripts for.
- Computer hardware and software troubleshooting and repair.
- Reimaging desktops and laptops
- Asset management and inventory control
- Create and maintain documentation for system processes and procedures.
- 2-5 + Years of experience supporting end users in a consulting/IT support environment.
- 2-5 + Years of experience with TCP/IP networking (proficiency with routers, switches, wireless access.
- 2-5 + Years of experience supporting virtual environments using VMWare or Windows Hyper-V server.
- 2-5 + Years of experience with Windows Server 2008 through 2012 R2 Active Directory deployment and.
- 2-5 + Years of experience managing, administering, and supporting on premise Exchange, Google Apps.
And Office 365/hosted exchange
- Experience with one of the following routers / firewalls (Sonic Wall, Cisco , Fortinet, etc.)
- Understanding of networking concepts such as DNS, DHCP, FTP, SFTP, SNMP, SMTP, Email, HTTP,
HTTPS, SSL, OSI Model, and TCP/IP protocols and applications.
- Highly proficient with Windows 7, 8.1 and 10
- Highly proficient with MacOS 10.10 - 10.13
- Excellent communication and follow-up skills.
Interested candidates can send their Cv.
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