Jun 13, 2019

It Support Engineer

  • General Consult UAE
  • Dubai
Full time Engineering

Job Description

It Support Engineer L2 L3 Vacancy in Dubai

Job description


Key responsibilities:


  • Provide computer and network support for various clients via onsite visits, telephone support, and ticket.


Support, and remote desktop


  • Responsible for installation, configuration, and ongoing maintenance of laptop/desktop computers,


Printers, and mobile devices


  • Network infrastructure implementation, VPN/Active Directory/GPO setup and support, email services,


Antivirus and disaster recovery, preventative maintenance, etc.


  • Administer client servers and network infrastructure with RMM tools and creating Scripts for.


Preventative measures


  • Computer hardware and software troubleshooting and repair.


  • Reimaging desktops and laptops


  • Time management skills


  • Asset management and inventory control


  • Create and maintain documentation for system processes and procedures.




  • 2-5 + Years of experience supporting end users in a consulting/IT support environment.


  • 2-5 + Years of experience with TCP/IP networking (proficiency with routers, switches, wireless access.


Points etc.)


  • 2-5 + Years of experience supporting virtual environments using VMWare or Windows Hyper-V server.


  • 2-5 + Years of experience with Windows Server 2008 through 2012 R2 Active Directory deployment and.




  • 2-5 + Years of experience managing, administering, and supporting on premise Exchange, Google Apps.


And Office 365/hosted exchange


  • Experience with one of the following routers / firewalls (Sonic Wall, Cisco , Fortinet, etc.)


  • Understanding of networking concepts such as DNS, DHCP, FTP, SFTP, SNMP, SMTP, Email, HTTP,


HTTPS, SSL, OSI Model, and TCP/IP protocols and applications.


  • Highly proficient with Windows 7, 8.1 and 10


  • Highly proficient with MacOS 10.10 - 10.13


  • Excellent communication and follow-up skills.






Interested candidates can send their Cv.


Apply Now

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