Feb 11, 2020
We are looking for a professional food and beverage manager to be responsible for managing all F&B operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement. Responsibilities: • Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards • Preserve excellent levels of internal and external customer service • Design exceptional menus, purchase goods and continuously make necessary improvements • Identify customers needs and respond proactively to all of their concerns • Lead F&B team by attracting, recruiting, training and appraising talented personnel • Establish targets, KPI’s, schedules, policies and procedures • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork • Comply with all health and safety regulations and • Report on management regarding sales results and productivity Requirements: • Proven food and beverage management experience • Working knowledge of various computer software programs (MS Office, restaurant management software, POS) • Ability to spot and resolve problems efficiently • Mastery in delegating multiple tasks • Communication and leadership skills • Up to date with food and beverages trends and best practices • Ability to manage personnel and meet financial targets and • Guest-oriented and service-minded. Interested and Qualified persons are required to forward their CV/Resume for review and immediate application processing.
Mandarin Oriental Hotel Dubai, Dubai Full time