Sep 18, 2019
Call Center Executive Vacancy in Dubai Call Center Executive General Location: Dubai Occupancy: full time Description Answer incoming calls and respond to customers emails. Management and resolve customer complaints. Sell Identify and escalate issues to supervisors. Provide relevant information to customers. Research required information using available resources. Research, identify, and resolve customer complaints using applicable software. Process orders, forms, and application Route calls to appropriate resources Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Follow up customer calls where necessary Complete call logs and reports Other duties as assigned Requirements Experience: 1 year Bachelor degree Proficient in relevant computer applications. 2-4 Years of experience in a call center environment. Knowledge of customer service practices and principles. Excellent data entry and typing skills Superior listening, verbal, and written communication skills. Ability to handle stressful situation appropriately. Provisions Salary: AED 3,000 Interested candidates can send their CV.
General Consult UAE Dubai - United Arab Emirates Full time