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52 Customer Service jobs

Jan 13, 2021
Host/Hostess
Host/Hostess Vacancy in Dubai   We are a busy restaurant and have an open role for host/hostess.   You will greet guests as they enter and show them to their table or waiting area.   You will also engage with guests to ensure their meal is as good as it should be.   To do well in this role you should be comfortable standing for long periods and managing a very busy shift.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 12, 2021
Colleague Outlet Attendant
  Job Description   We are currently seeking for passionate and dynamic guest focused Food & Beverage professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.   As a Colleague Outlet Attendant you are responsible to ensure and maintain a proper and hygienic Cafeteria for all associates and your role will include key responsibilities such as:   Receive work assignment and supplies and check all tables and back of house areas Wash sink, ban marry, tiles, kitchen equipment, furniture and floor in the Cafeteria and replenish supplies Clean and keep the buffet area and service areas neat and tidy at all times Report any maintenance work required immediately Report damaged or missing items immediately Turn in all ‘Lost and Found’ articles to the Housekeeping Department before leaving off duty Greet colleagues in courteous and polite manner at all times Clean all service areas and ensure no loss or breakage while cleaning   Skills Education, Qualifications & Experiences   You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and other language skills are of an advantage.   Knowledge & Competencies   The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standards of social skills, enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 12, 2021
Concierge Receptionist
  Concierge Receptionist Vacancy in Dubai   We are seeking for Concierge/Receptionist.   Meeting, greeting and directing residents and guests.   Work closely with the property team to attract and retain residents/guests through superior customer service.   Verifying and recording visitor information.   Answering calls professionally and assists callers with directions or instructions for the building.   Handle and resolve all Residence owners complaints, keeping the Resident Manager fully informed, and recording any incidents it in the daily logbook or system.   Coordinate and organize the daily activities and requests of residents.   Respond to all resident needs and requests, including making deliveries, pick-ups and drop-offs.   Maintain a working knowledge of the building Rules and Regulations, notifying management of specific violations.   Other activities as deemed appropriate by management.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 12, 2021
Waiter/Waitress
Waiter/Waitress Vacancy in Dubai   Urgently hiring for the position of waiter/waitress.   Responsible in educating customers on drinks menu, making recommendations based on customers preferences, up-selling special items and taking orders.   Qualification and Skills:   Willingness to work in morning and evening shift.   Excellent listening and verbal communication skills.   Detail-oriented and well-organized.   Confident yet friendly personality.   Maintains a professional attitude and company morale.   Is a team worker.   A proper customer focus   A prompt and efficient customer service.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 12, 2021
Reservation & Ticketing Agent
Reservation & Ticketing Agent Vacancy in Dubai   We need a Reservation Agent who will provide booking and reservation services to our customers in Dubai Office.   You will work with customers over the phone, in person, or via email and strive to provide excellent customer service.   A passion for delivering great customer service.   A highly professional telephone manner and excellent communication skills.   Outstanding administration and organizational skills.   Intermediate computer proficiency   It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:   Previous experience in a Reservations environment is an advantage.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 12, 2021
Front Desk Receptionist
  Front Desk Receptionist Vacancy in Dubai   We are open for walk in interview.   Urgently needed Asian Information Desk staff.   Computer skills   Good communication Skills   Fresher can also apply   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 12, 2021
Telephone Operator
Telephone Operator Cum Call Center Vacancy   Skilled in a professional Telephone Operator / Call Center.   Especially on the phone with the client.   Be able to handle the computer and work   Maintain good relationship to the client   Excellent in English written and communication.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Customer Service Representative
  Customer Service Representative Vacancy in Dubai   Good communication skills.   Ability to work with minimal supervision.   Assist and maintain service relations with clients and other offices.   Facilitate the required objectives and provide customers with daily.   Able to work in fast-paced environment and multi-task.   Candidates having their previous experience in Customer Services may apply can apply.   Provides accurate services to the company customer in a clear, continuous, and professional manner.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Asian Receptionist
  Asian Receptionist Vacancy in Dubai   We are looking for an Asian Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.   Responsibilities   Greet and welcome guests as soon as they arrive at the office.   Direct visitors to the appropriate person and office.   Answer, screen and forward incoming phone calls.   Provide basic and accurate information in-person and via phone/email.   Receive, sort and distribute daily mail/deliveries.   Order front office supplies and keep inventory of stock.   Update calendars and schedule meetings   Arrange travel and accommodations, and prepare vouchers.   Keep updated records of office expenses and costs.   Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Receptionist Cum Admin
  Receptionist Cum Admin Vacancy in Dubai   We are hiring for Receptionist cum Admin   Answering calls and routing the calls to appropriate destination. Taking messages and effectively delivering them.   Greeting visitors entering the office.   Maintain the reception area and manage office inventory.   Carrying out Admin related tasks.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Waitress/Waiter
  Waitress/Waiter Vacancy in Dubai   Responsible in educating customers on drinks menu, making recommendations based on customers preferences, up-selling special items and taking orders.   Welcoming and greeting customers in the coffee shop and efficiently determining their needs and interests.   Attracting new customers and generating additional revenue; characterizing new and expanded products and services.   Sanitizing or cleaning utensils, work areas and equipment.   Serving prepared foods such as cakes, muffins, croissants, sandwiches, salad, etc.   Maintaining equipment from time to time by closely following operating guidelines, replenishing supplies, troubleshooting breakdowns, calling for checkup and repairs and performing preventative maintenance.   Ensuring a healthy and safe environment and a friendly atmosphere by following sanitation regulations and organization standards.   Labeling, wrapping or dating food products for sale.   Taking customer orders and conveying them to other employees for preparation.   Taking out the garbage.   Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner, and reporting to the manager on duty without delay.   Maintaining a prompt and friendly customer service.   Reporting potential safety hazards to the manager on duty without delay.   Qualification and Skills   Willingness to work in morning and evening shift.   Excellent listening and verbal communication skills.   Detail-oriented and well-organized.   Confident yet friendly personality.   Maintains a professional attitude and company morale.   Is a team worker.   A proper customer focus   A prompt and efficient customer service.   Basic implementation of safety rules   Action-orientation.   A regular attendance.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Customer Service Executive
  Customer Service Vacancy in Dubai   We are seeking for Customer Service   Responsibilities:   Maintaining a positive, empathetic and professional attitude toward customers at all times.   Responding promptly to customer inquiries.   Communicating with customers through various channels.   Acknowledging and resolving customer complaints.   Knowing our products inside and out so that you can answer questions.   Processing orders, forms, applications, and requests.   Keeping records of customer interactions, transactions, comments and complaints.   Communicating and coordinating with colleagues as necessary.   Providing feedback on the efficiency of the customer service process.   Managing a team of junior customer service representatives.   Ensure customer satisfaction and provide professional customer support.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Receptionist
  Receptionist Vacancy in Dubai   The ideal candidate is a detail-oriented team player who will be the first point of contact for visitors at the office, greeting them in a polite and well-spoken manner.   You will also be assigned duties as required (i.e. Organization of inbound and outbound mail, administrative work, and general clerical support).   Responsibilities   Answer and direct phone calls   Distribute mail   Act as first point of contact for visitors.   Qualifications   High school diploma or relevant work experience.   Proficient in English, Arabic or any European language.   Ability to maintain a positive attitude   Excellent communication skills.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Call Centre Agent
  Call Centre Agent Vacancy in Dubai   We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 11, 2021
Front Office Receptionist
  Front Office Receptionist Vacancy in Dubai   We are looking for a Receptionist to be responsible for greeting clients and visitors to our office.   You will be in charge of giving clients directions to various parts of the office, contacting employees regarding visitors, answering phones and taking messages, and sorting and distributing mail.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 08, 2021
Housekeeping Attendant
  Job Description   We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:   Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work required immediately Pick up any litter from corridors and pathways Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Replenish bathroom supplies and room supplies Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times Remove Room Service tray and trolley from guestroom and corridors Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services   Skills Education, Qualifications & Experiences     You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.   Knowledge & Competencies     The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Fujairah Full time
Jan 07, 2021
Telephone Operator
  Telephone Operator Vacancy in Dubai   We have immediate vacancy for Telephone Operator.   Answers incoming calls.   Directs call to guest rooms, staff, or departments through the switchboard or PBX system.   Places outgoing calls.   Receives guest messages and deliver the same to the guest.   Logs all wake-up call requests and performs wake-up call services.   Provides information about hotel services to guests.   Understand the telephone operator board or PBX switchboard operations.   Provides paging services for hotel guests and employees.   Knows what action to take when an emergency call is required.   Monitors automated systems including fire alarms and telephone equipment when engineering and maintenance department is closed.   Assists in reporting telephone equipment or service complaints and problems.   Following telephone etiquette (! Must read).   Trains or assists wit training new telephone operators in performance of job duties.   To be fully aware of and adhere of health and safety, fire and bomb threat procedures.   Multitasking abilities will always come in handy, because a switchboard operator may be asked to do other jobs as well.   Must be polite and courteous while answering the phone.   Open and close telephone functionality on the hotel front office software.   Keep records of calls placed and received by all departments and recording the call charges.   Setup conference calls in different locations and time zones.   Update directory information on the front office software.   Provide relay service for hearing-impaired guests.   Provides a paging service for hotel guests and employees. Process guest wake-up calls.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 07, 2021
Housekeeping Attendants/Supervisor
  Housekeeping Attendants And Supervisor in Dubai   We need Housekeeping staff for a fast growing Hotel in Dubai.   Ideal applicants will Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor.   Ultimately, Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also able to address guest requests and problems.   You will have to maintain complete knowledge of and comply with all housekeeping departmental policies/service and also the hotels procedures/standards.   Additionally, maintain complete knowledge of correct maintenance and use of equipment.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 07, 2021
Customer Service Officer
  Customer Service Officer Vacancy in Dubai   Vacancy exist for the position of Customer services representative.   Ideal applicant will assume the responsibility of receiving and sorting incoming payments with attention to credibility.   Calling Customers and asking them to pay the bills before date.   Comfortable dealing with numbers and the processing of financial information.   Excellent knowledge of MS Office (particularly Excel)   -Must be smart   -Ability to multi-task   -Must be good with numbers   -Good interpersonal skill is an added advantage.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 07, 2021
Cashier Service Crew
  Cashier Service Crew Vacancy in Dubai   Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.   Operating scanners, scales, cash registers, and other electronics.   Balancing the cash register and generating reports for credit and debit sales.   Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.   Processing refunds and exchanges, resolving complaints.   Bagging or wrapping purchases to ensure safe transport.   Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.   Maintaining a clean workspace.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 07, 2021
Waiter/Runner
  Waiter/Runner Vacancy in Dubai   We are seeking for Waiter/Runner   Providing excellent service and hospitality to ensure customer satisfaction.   Taking customer orders and delivering food and beverages.   Making menu recommendations, answering questions and sharing additional information with restaurant management.   Handle production of beverages, assist in maintaining hygiene standards are met and contribute to opening and closing of the restaurant.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 07, 2021
Customer Service
Customer Service Vacancy in Dubai   Responsibilities:   Maintaining a positive, empathetic and professional attitude toward customers at all times.   Responding promptly to customer inquiries.   Communicating with customers through various channels.   Acknowledging and resolving customer complaints.   Knowing our products inside and out so that you can answer questions.   Processing orders, forms, applications, and requests.   Keeping records of customer interactions, transactions, comments and complaints.   Communicating and coordinating with colleagues as necessary.   Providing feedback on the efficiency of the customer service process.   Managing a team of junior customer service representatives.   Ensure customer satisfaction and provide professional customer support.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 06, 2021
Reservations Agent
  Job Description   We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as:   Process and confirm guest room reservations made by clients on the phone, letter or fax Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. Show complete product knowledge, understand rate structure and apply rate management Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor Promote and maintain good public relations and endeavors to maximize business Maintain an accurate room status at all times Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified   Skills Education, Qualifications & Experiences     You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.   Knowledge & Competencies     The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies:   Understanding the job Teamwork Taking Responsibility Recognising Differences Adaptability Customer Focus   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 06, 2021
Bellboy
  Job Description   We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Bellboy you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:   Receive guests in a professional and friendly manner, exceeding guest expectation from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an up to date knowledge of the hotel and local services Maintain awareness of guest profile through Opera guest profile system Ensure that the guest luggage is carried from arrival point to room and from room to departure point on check out Handle all messages, mail and packages for guests and employees, ensuring they are delivered at the appropriate time in a professional manner Deliver morning newspapers to rooms Deliver guest messages and other deliveries immediately without delay in a professional manner Ensure concierge desk and store room is clean tidy and well organized   Skills Education, Qualifications & Experiences     You should ideally have a diploma in hospitality or a vocational training in the concierge section within a hotel. Good English communication skills along with strong interpersonal abilities are essentials.   Knowledge & Competencies     The ideal candidate will be customer driven with a courteous, helpful, proactive and ‘switched on’ personality and a dynamic and approachable character. You must be physically fit, passionate and with a positive attitude, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 06, 2021
Recreation Attendant
  Job Description   We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.   As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:   Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance Ensure the sun lounges are clean and free of any debris during the operation Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning Provide guest assistance on arrival to Bodylines Assist with the cleaning of all areas of the operation Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc. Report any guest complaints to Superiors immediately Observe high standards of personal hygiene   Skills Education, Qualifications & Experiences     You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies   Understanding the job Teamwork Taking Responsibility Recognising Differences Adaptability Customer Focus   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 06, 2021
Barista/Bartender
  Barista Bartender And Waiter Waitress in Dubai   We are seeking for the Asian Staff   Previous work experience as a Barista or Waiter/Waitress.   Hands-on experience with brewing equipment.   Knowledge of sanitation regulations   Flexibility to work various shifts   Basic math skills   Ability to gauge customers preferences   Excellent communication skills   High school diploma; relevant training is a plus.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 06, 2021
Reservation Clerk/Receptionist
  Reservation Clerk/Receptionist Vacancy in Dubai   We are looking for a Reservation Clerk/Receptionist to manage the daily operations and to perform a variety of administrative and clerical tasks.   Here are the below qualifications:   Must have previous experience in Reservations and Reception.   Professional attitude and appearance.   Solid written and verbal communication skills.   Ability to be resourceful and proactive when issues arise.   Excellent organizational skills.   Multitasking and time-management skills, with the ability to prioritize tasks.   Customer service attitude.   Flexibility to work in shifts.   Computer Literacy in Windows, MS Office   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 05, 2021
Kids Club Attendant
  Job Description We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.   As a Kids Club Attendant you are responsible to ensure that all Kids Club responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:   Liaise with Assistant Recreation Manager / Recreation Supervisor to create a safe environment for all children attending the kids club / crèche Ensure all parents fill in the registration form for their children correctly, containing the history of the child Create an inventory for all toys / equipment at the club / crèche Ensure all equipments are clean and properly maintained Inform Assistant Recreation Manager / Recreation Supervisor for any need of additional toys or replacement of toys Ensure to follow daily, weekly and monthly activity schedules as instructed by the Recreation Supervisor Ensure all club’s rules and regulations are enforced at all times Maintain club / crèche clean and tidy at all times Be fully aware of club’s facilities, timings, promotions and prices   Skills Education, Qualifications & Experiences     You should ideally have a diploma or a vocational training in a kindergarten / children care related field with previous similar work experiences. A true passion for children and a creative, but caring mind are essentials. Good command of English and good interpersonal abilities are additional required.   Knowledge & Competencies     The ideal candidate will be pleasant, mature and patient with good guest service skills and the ability to handle stress. You are a positive, smiley individual with an outgoing and approachable character, who works well under pressure in a fast paced environment and be a great team player, who enjoys working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the job Teamwork Taking Responsibility Recognising Differences Adaptability Customer Focus   Interested candidates can send their CV
Rotana Hotels & Resorts Ras Al Khaimah Full time
Jan 05, 2021
Recreation Receptionist
  Job Description   We are currently looking for young, dynamic, self motivated female Recreation professionals who want to move their careers forward.   As a Recreation Receptionist you are responsible to ensure that all health club reception responsibilities are carried out in an efficient and timely manner, whereby your role will include key responsibilities such as:   Oversee all reservations, payment and tracking procedures, established for the pool, beach and recreation facilities as required Create a warm welcome and a friendly atmosphere Issue and retrieve locker keys and towels before and after use Promote all classes, activities and services that are offered within the club Post charges in micros that may incurred by guests and members and carry out correct accounting procedures Assist the Fitness Instructor in ensuring that all members and guests follow safety procedures, rules and regulations Periodically check on the cleanliness and order of the locker facilities Ensure all the reception area is tidy and clean and that all materials e.g. towels, newspapers, magazines and advertising material is readily available Encourage sales through full product and price knowledge of offered and available facilities   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in hospitality with previous work experiences within a hotel. Good written and verbal English communication skills and strong interpersonal abilities are essentials. Computer skills are an advantage.   Knowledge & Competencies   The ideal candidate will be customer driven with excellent guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the job Teamwork Taking Responsibility Recognising Differences Adaptability Customer Focus   Interested candidates can send their CV
Rotana Hotels & Resorts Ras Al Khaimah Full time
Jan 05, 2021
Waiter/Waitress
  Job Description   We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:   Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.   Knowledge & Competencies     The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:     Adaptability   Customer Focus   Recognizing Differences   Taking Responsibility   Teamwork   Understanding the Job   Interested candidates can send their CV
Rotana Hotels & Resorts Al Ain Full time
Jan 05, 2021
Room Service Order Taker
Job Description   We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Room Service Order Taker you are responsible to co-ordinate all service requirements addressed to Room Service and ensure their immediate action, aiming for the highest possible guest satisfaction. The role will include key responsibilities such as:   Perform tasks as per instructions from the immediate supervisor and as per duty schedule Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request Ensure proper appearance and grooming while on duty Answer the Room Service telephones, if and when required Make himself / herself familiar with all relevant issues concerning the Room Service Report cleanliness and maintenance issues to the immediate supervisor Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc Flexible to work in other areas when required by the immediate supervisor Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time   Skills Education, Qualifications & Experiences     You should ideally have a degree / diploma in hospitality with preferable previous experiences in a similar role. Good English communication skills are essential. Computer Knowledge and additional language skills are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven and a proactive individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 05, 2021
Colleague Accommodation Attendant
  Job Description   We are currently seeking for passionate and dynamic colleague focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions to our colleagues.   As a Colleague Accommodation Attendant you are responsible to ensure and maintain a hygienic accommodation for all colleagues and will include key responsibilities such as:   Clean all common areas of the accommodation   Ensure cleanliness and hygiene is maintained at all times, especially in the bathrooms   Clean all public areas in and around the accommodation   Ensure that maintenance requests with regard to any repair and maintenance requirements in the accommodation are immediately made and follow-up on pending maintenance requests   Prepare room for new associate arriving as per the SOP’s   Ensure accommodation of the new associate is in hygienic and good condition   Maintain an inventory of all new linen purchased for the colleagues   Maintain the furniture store of the accommodation   Clear all garbage on daily basis   Report any complaint from the associates regarding the accommodation to the Director of Human Resources / Human Resources Manager   Ensure that no misuse of equipment or FF&E in the accommodation is taking place   Skills Education, Qualifications & Experiences     You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and Computer skills are of an advantage.   Knowledge & Competencies     The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standard of social skills enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Ras Al Khaimah Full time
Jan 05, 2021
Customer Service Cum Receptionist
  Customer Service Cum Receptionist Vacancy in Dubai   We are seeking for Customer Service cum Receptionist.   Excellent in content   Excellent in learning   Administrative duties   Handle all telephone calls and emails info.   Welcoming visitors and preparing refreshments.   Set-up and maintain a well-organized filing systems.   Organize office and assist the team in ways that optimize office operation.   Sort and distribute communications in a timely manner.   Provide back-up support for all operations and other related duties as assigned.   Assist in scheduling and planning meetings and appointments, managing calendar of Executive Director and CEO.   Monitor level of supplies and handle shortages.   Resolve office-related malfunctions and respond to requests or issues.   Retaining with existing customers and generate repeating business with existing customers.   B2B meeting set up   Create, monitor and distribute leads to team and report it in daily and monthly basis.   MOU and agreement execution   Event plan and Execution   Event planning, draft invitation, invitation card, website and app update coordination.   Targeting sponsors, negotiation and conversion.   Event execution. Send invite, monitor RSVP list, reminder and final RSVP list.   Zoom and Webinar jam: operation skill and extract information.   Post event: thanks email and event highlight write up.   Supporting event coordination and execution.   Social media content coordination   Customer/Member support and engagement guidelines.   Communicating with customer/members through calls, email and others tool in a regular basis.   Generating new business. Able to catch, create, follow up and execute business with existing members.   Member benefit execution. Fully aware of member profile, benefits execution guidelines and status.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 05, 2021
Front Desk Receptionist
  Front Desk Receptionist Vacancy in Dubai   We are looking for Receptionist   Job Description   The receptionist role is to provide efficient and responsive support as required to fulfill the administrative needs of the office and provide assistance whenever necessary to the support team.   Other key responsibilities will include:   Answer incoming phone calls and direct them to the respective team member.   Greet and assist visitors to the office and respond to any walk-in queries.   Manage courier of documents. Receive, sort, and direct courier packages and/or mail correspondences to the respective team member and maintain correspondence logging on the system.   Assist in networking events registration.   Order and maintain office stationary and other consumables for UAE offices.   Schedule and maintain meeting room bookings.   Monitor office cleaning and maintenance staff to ensure proper office upkeep.   Arrange travel and accommodation bookings.   Create, maintain, update and circulate internal employees contacts directory.   Other duties as requested by the Management.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 05, 2021
Customer Service Executive
  Customer Service Executive Vacancy in Dubai   Looking to hire Customer Service with the following requirement :   Resolve customer complaints via phone, email, mail, or social media.   Use telephones to reach out to customers and verify account information.   Greet customers warmly and ascertain problem or reason for calling.   Cancel or upgrade accounts.   Assist with placement of orders, refunds, or exchanges.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 05, 2021
Car Wash Attendants
  Car Wash Attendants Vacancy in Dubai   Our company is looking for a Car Wash Attendant to join our detailing team.   In this position, you will wash each customers car based on the package they purchase.   This can range from a quick external wash to a full detailing.   While you do not need to have formal training, we do prefer applicants with professional cleaning experience, preferably with a car dealership.   Ideal applicant must be physically fit and able to communicate in English language.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 05, 2021
Recreation Attendant
  Job Description We are currently looking for young, dynamic, self motivated Recreation professionals who want to move their careers forward.   As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:   Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance Ensure the sun lounges are clean and free of any debris during the operation Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning Provide guest assistance on arrival to Bodylines Assist with the cleaning of all areas of the operation Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc. Report any guest complaints to Superiors immediately Observe high standards of personal hygiene   Skills Education, Qualifications & Experiences     You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies   Understanding the job Teamwork Taking Responsibility Recognising Differences Adaptability Customer Focus   Interested candidates can send their CV
Rotana Hotels & Resorts Dubai Full time
Jan 05, 2021
Bartender/Bartendress
  Job Description   We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:   Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue Set up the bar and prepare all mise-en-place for service Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.   Knowledge & Competencies     The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork   Interested candidates can send their CV
Rotana Hotels & Resorts Abu Dhabi Full time
Jan 04, 2021
Receptionist
Receptionist Vacancy in Dubai   We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.   Requirements   Proven work experience as a Receptionist, Front Office Representative or similar role.   Proficiency in Microsoft Office Suite   Hands-on experience with office equipment (e.g. Scanner and printers)   Professional attitude and appearance   Solid written and verbal communication skills.   Ability to be resourceful and proactive when issues arise.   Excellent organizational skills   Multitasking and time-management skills, with the ability to prioritize tasks.   Customer service attitude   High school degree; additional certification in Office Management is a plus.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 04, 2021
Room Attendant
Room Attendant Vacancy in Dubai   We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests.   Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard.   You should also be able to resolve guest complaints and queries promptly and in a polite manner.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 04, 2021
Call Centre Agent
Call Centre Agent Vacancy in Dubai   Roles and Responsibilities   Manage large amounts of inbound and outbound calls in a timely manner.   Follow communication Scripts when handling different topics.   Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.   Seize opportunities to upsell products when they arise.   Keep records of all conversations in our call center database in a comprehensible way.   Frequently attend educational seminars to improve knowledge and performance level.   Meet personal/team qualitative and quantitative targets.   Ideal applicants must have good communication and customer service skills.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 04, 2021
Customer Service Representative
  Customer Service Representative Vacancy in Dubai   Proven Customer support experience   Familiar with CRM systems and practices   Customer orientation and ability to adapt/respond to different type of characters.   Ability to multi-task, prioritize and manage time effectively.   Strong phone contact handling skill and active listening.   Excellent communication and presentation skills.   Applicant must reside in UAE   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 04, 2021
Reservation & Ticketing Agent
Reservation & Ticketing Agent Vacancy in Dubai   Looking for an excellent Reservation Staff with the experience to handle the following responsibilities:   Planning and selling transportation, accommodation, insurance, and other travel services.   Book transportation, make hotel reservations, and collect payment/fees.   Strong sales skills and commercial awareness.   Ability to interact, communicate and negotiate effectively.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
Jan 01, 2021
Waiters
  Waiters Vacancy in Dubai   Waiters with UAE experience required for a south indian restaurant in Abu Dhabi, preferably Indian national.   Visa, Accommodation and Food will be provided.   Interested candidates can send their CV  
General Consult UAE Abu Dhabi Full time
Jan 01, 2021
Telle Caller
  Telle Caller Vacancy in Dubai   We are looking for staff for a Tele-calling and data entry position. The job requires generating leads for the company.   Excellent opportunity to be part of a growing and dynamic team.   Interested candidates can send their CV  
General Consult UAE Dubai Full time
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