Aug 19, 2019
Customer Service Agent Months Female On Spouse Visa Only Key Responsibilities: Document customer inquiry information within appropriate systems. Provide prompt assistance to customers through various media. Resolves routine customer issues through a basic understanding of Cummins processes, systems and practices. Escalates non-routine issues, providing documentation through process. Contributes ideas and suggestions on how the existing processes can be made more customer centric or efficient. Learns existing and new Cummins processes, systems and practices. Develops and maintains relationships with internal stakeholders: supply chain and finance. Qualifications and Competencies Competencies: Collaborates - Building partnerships and working collaboratively with others to meet shared objectives. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages conflict - Handling conflict situations effectively, with a minimum of noise. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Version 2 Interested candidates can send their CV.
General Consult UAE Dubai Full time