573 Customer Service jobs

  Job Description We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.   As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:   Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings.   Skills Education, Qualifications & Experiences     You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Adaptability                                                                                  Customer Focus                                                                    Recognizing Differences                                                                  Taking Responsibility                                                                  Teamwork                                                                            Understanding the Job

  The Foundation Trainee will learn the work skills required to commence a career with Etihad Aviation Group as a Guest Service Agent (GSA).  The Foundation Programme therefore focuses on bringing the Foundation Trainee to a sufficient level of proficiency to perform the role of GSA through a structured development programme encompassing English language skills, IT skills, soft/business skills and technical/role specific skills.       Job Responsibilities:   Successfully complete all required training as per the training syllabus. Comply with all rules, policies, procedures, terms and conditions and/or codes of conduct. Work shift timing (including nights, weekends and public holidays) as required.   Qualification & Education: Minimum a high school certificate Minimum English language ability CEFR level 2.1 or equivalent   Experience: Completed UAE National Military Service (where applicable) Prior experience in a customer service role is an advantage   Training & Knowledge: Basic abilities to use computers is required

  Etihad Aviation Group is a transforming business; as a young and ambitious airline, our focus is on innovation and on making Etihad truly an airline of choice for our guests around the world. As such, we are seeking talented and committed individuals, who are driven by a desire to deliver a world-class product and exceptional customer service.   HTM (Hala Travel Management) a sub-entity of Etihad Aviation Group and one of the top TMC’s from Abu Dhabi is seeking suitable candidates for position of ‘ Travel Services Agent’ for their various travel offices in UAE.   Job Responsibilities   Collect fares and travel quotations information by liaising with external suppliers to ensure competitive and high quality travel solutions are offered to customers while preserving profit maximization Liaise with travel partners (airlines and hotels), to ensure bookings and schedules are timely planned and managed in line with customers requirements Collect and analyse customers travel requirements to ensure travel solutions are in line with needs Review and make minor adjustments to predefined travel solutions to provide a high quality service to customers while leveraging on standard travel products Answer inquiries on fares and travel quotations to provide high quality customer service and support achievement of sales targets Develop basic travel solutions by leveraging on a wide range of third parties offers and travel proposals to provide customers with the most competitive proposals in line with requirements Perform a wide range of booking and reservation services as requested by internal / external customers to provide competitive offers and high quality customer service Support internal / external customers by providing information on travel solutions to ensure high quality customer service Provide 24 / 7 availability to VIP guests to ensure premium guest service in line with company standards   Education & Experience   3 years minimum travel agency ticketing experience Corporate/Holiday sales experience Fluent English speaking skills (Oral & written), Arabic is a plus. Diploma in Travel & Tourism / Bachelor’s degree

Hostess Female Vacancy in Dubai   Minimum high school education required, higher degree preferable. Prior restaurant experience as a hostess/Guest service/customer service is preferred. Read, write, and speak English fluently. A secondary language would be an advantage. Strong computer knowledge, well versed in windows, internet explorer and word. Knowledge of restaurant reservation systems and Micros would be an advantage. Ability to take and follow instructions both written and verbal. Basic assessment and math skills. Strong interpersonal and communication skills. Polished and presentable. Preferred Filipino/Eastern European Age: 21 years- 30 years   Interested candidates can send their CV  

Kids Club Attendant Vacancy in Dubai   Kids club attendance needed to join a reputable school in UAE.   The candidate must be very free and happy around children always.   Must understand children with various behaviors.   Interested candidates can send their CV  

  And Hostess Vacancy in Dubai   F and b hostess urgently needed to join a fast-moving restaurant in Dubai.   Accommodation and food available.   Immediate joining.   Candidate must be willing to join the accommodation provided.   Interested candidates can send their CV  

Revenue Reservation Agent Vacancy in Dubai   Revenue reservation agent responsible for the coordination and maintenance of distribution of revenue in the company.   Interested candidates can send their CV  

Waitress/Waiter Vacancy in Dubai   A top leading hotel in UAE urgently needs Asian and African candidates for host and hostess in the hotel restaurant.   Polite need and cheerful candidates are required.   Interested candidates can send their CV  

Customer Service Officer Vacancy in Dubai   The services of a customer service officer is urgently needed in a renowned hospital in Dubai.   HE or She is to attend to needs of the patients and visitors to have their best customer experience when they are at the hospital.   Interested candidates can send their CV  

  Waitress Vacancy in Dubai   Looking for good looking, smart, clean waitresses for a restaurant in Dubai. The applicant must have at least 1 or more years of experience in the same field. Good communication and customer service skills required. Must be presentable and good looking. Must be proactive with a positive attitude. Must have good knowledge and experience. Should be polite, confident and smart. Should be able to join immediately or on Visit Visa. Preferred female candidates. Applicants must be currently in the UAE to attend an interview. Salary-1500 to 1700, Food and Accommodation. Preferred Nationality: India, Srilanka, Filifin, and Ethiopia.   Interested candidates can send their CV  

Lobby Hostess Vacancy in Dubai   A lobby hostess is required for Providing guests with menus and answering any initial questions.   Seating guests at tables or in waiting areas.   Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.   Interested candidates can send their CV  

Customs Clearance Executive Keralite in Dubai   We are looking for a Customs Clearance Specialist (Keralite). Location Dubai. Job Responsibilities: -Perform and implement all customs clearance activities such as following up on incoming shipments, documents transactions and day to day related activities in accordance with the objectives, policies and procedures. -Managing all the documentation and submission through E-Mirsal is mandatory. -Should have excellent knowledge in Dubai Trade and Dubai Custom system of both Land and Sea. -Well versed with Online Application i.e. E-Mirsal I, II and E-Clearance Bill of Entry (Dubai Customs), Jebel Ali and Hamriya Port. -experience in Import and Export documentation. -Preparing Export documents such as Invoice, Packing List, Exit Certificate, Export Declaration etc. -Handling all kinds of customs clearance processes.   Interested candidates can send their CV  

Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:   Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work required immediately Pick up any litter from corridors and pathways Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Replenish bathroom supplies and room supplies Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times Remove Room Service tray and trolley from guestroom and corridors Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services   Skills Education, Qualifications & Experiences     You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.   Knowledge & Competencies     The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

Job Description We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:   Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel Greet and seat customers and serve them in a professional, discreet and personalized way Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests Consistently monitor quality of food & beverage being served Practice good customer relations and attend to customer complaints / queries satisfactorily Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene) Ensure minimum wastage, breakage and spoilage Actively use up selling techniques to exceed guest expectations and increase revenue   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.   Knowledge & Competencies     The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:     Adaptability   Customer Focus   Recognizing Differences   Taking Responsibility   Teamwork   Understanding the Job

Job Description We are currently seeking for passionate and dynamic colleague focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of service and provide creative solutions to our colleagues.   As a Colleague Accommodation Attendant you are responsible to ensure and maintain a hygienic accommodation for all colleagues and will include key responsibilities such as:       - Clean all common areas of the accommodation   - Ensure cleanliness and hygiene is maintained at all times, especially in the bathrooms   - Clean all public areas in and around the accommodation   - Ensure that maintenance requests with regard to any repair and maintenance requirements in the accommodation are immediately made and follow-up on pending maintenance requests   - Prepare room for new associate arriving as per the SOP’s   - Ensure accommodation of the new associate is in hygienic and good condition   - Maintain an inventory of all new linen purchased for the colleagues   - Maintain the furniture store of the accommodation   - Clear all garbage on daily basis   - Report any complaint from the associates regarding the accommodation to the Director of Human Resources / Human Resources Manager   - Ensure that no misuse of equipment or FF&E in the accommodation is taking place     Skills Education, Qualifications & Experiences         You should have ideally a high school qualification with previous experience in a related discipline. You must have a good command of English and Computer skills are of an advantage.   Knowledge & Competencies     The ideal candidate will be helpful, courteous and with a positive attitude. You have the ability to perform with high standard of social skills enabling you to interact and deal with other colleagues effectively. You portray a fair, friendly style and be easily approachable for associates, while possessing following additional competencies:   Understanding the Job   Taking Responsibility   Recognizing Differences   Customer Focus   Adaptability   Teamwork

Job Description We are currently looking for young, dynamic, self motivated female Food & Beverage professionals who want to move their careers forward.       As a Hostess you are responsible to receive and give a warm welcome to our guests, providing an efficient and courteous approach at all times and your role will include key responsibilities such as:       Offer consistently professional, friendly, warm and engaging service   Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact   Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner   Set up the outlet prior to the business hours along with the service team   Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables   Observe the cleanliness and maintenance of the outlet and the entrance area   Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact   Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests   Contribute in setting up the outlets database   Reassure the guests’ satisfaction upon their departure.   Skills Education, Qualifications & Experiences         You should ideally have a diploma / degree in hospitality with preferable previous experiences in the Food & Beverage Department within a hotel. You must deal in a polite and sophisticated manner and have an excellent command of the English language, both spoken and written. Multiple language ability is considered as additional advantage.       Knowledge & Competencies         The ideal candidate will be service orientated and strive to exceed the expectations of our guests at every turn. You are enthusiastic and committed with good interpersonal skills and a positive attitude and a great smile, be smart in appearance and well groomed, while possessing following additional competencies:       Understanding the Job   Taking Responsibility   Recognizing Differences   Customer Focus   Customer Focus   Adaptability   Teamwork

Job Description We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.   As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:   Receive each guest call in a professional and friendly manner Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Ensure guests are greeted by name upon calling as per the Rotana Standard Maintain an up to date knowledge of the hotel and local services Maintain an awareness of guest profile through the Opera guest profile system Complete management’s long distance call vouchers and record them on the traffic sheet Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls Take messages for guests and management as per the required standard   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate and previous experiences with Opera are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

Job Description We are currently looking for dynamic and self motivated Laundry professionals who want to move their careers forward.   As a Laundry Attendant you are responsible to ensure that laundry service, required by our guest is met on time and with the highest possible standards, whereby your role will include key responsibilities such as:   Ensure that the policies and procedures of hotel and laundry department are followed Work with conciseness in order to give the best results and good quality of work Manage proper care of flat iron being used Feed food & beverage linen to the flat iron Fold bed sheets and towels as per hotel standards Responsible when assigned to perform any other duties by Superiors Be full conversant with fire and safety procedures and adhere to them.   Skills Education, Qualifications & Experiences     You should ideally have a vocational training within the laundry operation and previous experience in a similar role in the hotel field. Good command of English and a positive, friendly attitude are essentials.   Knowledge & Competencies     The ideal candidate will be customer driven and a courteous individual with an outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

  Job Description We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:   Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue Set up the bar and prepare all mise-en-place for service Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner. Skills Education, Qualifications & Experiences   You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.   Knowledge & Competencies   The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:   Understanding the Job   Taking Responsibility   Recognizing Differences   Customer Focus   Adaptability   Teamwork

Job Description We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.   As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:   Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems Maintain the privacy of all guests by ensuring that no details of the guests are disclosed Demonstrate a complete understanding of the hotel’s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings   Skills Education, Qualifications & Experiences     You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.   Knowledge & Competencies     The ideal candidate will be customer driven and an extremely proactive and ‘switched on’ personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job   Taking Responsibility   Recognizing Differences               Customer Focus   Adaptability   Teamwork

Lobby Hostess Vacancy in Dubai   We need the services of lobby hostess to Manage reservations.   Successful applicant will be the first point of contact for our guests.   Interested candidates can send their CV  

Revenue Reservation Agent Vacancy in Dubai   A start up travel agency, is looking to hire.   RESERVATION AGENT.He or She is to Processes reservations by mail, telephone, telex or central reservation systems referral.   Interested candidates can send their CV  

Customer Service Executive Vacancy in Dubai   Call center and customer service experience in courier industry preferred.   Interested candidates can send their CV  

Waiter/Waitress Required Urgently in Dubai   We are a reputed company based in Sharjah looking for waiter and waitress.for our new outlets experienced a minimum of 2 years experience required in the same field.   Free accommodation, transportation, food on duty, laundry for uniform with employment visa-free.   (Indian, Nepali, Sri Lankan, Philippines).   Interested candidates can send their CV  

Female Telesales Agent Vacancy in Dubai   Female telesales agent A reputed company for water purifiers is looking for a Female Telesales agents. Expert Female Telesales agents with experience in the generation of qualified leads, sales records in outbound, and cold calls. Ask questions to identify customer needs, negotiate to close sales. Keep accurate records of calls and sales Skills Female with Bachelor degree 2-5 Years telemarketing experience experience in the Education and Training or banking industry IS A MUST. Self-confident with outstanding negotiation skills. Professional user of PC with go get it attitude. Career-focused with a strong passion to succeed. Able to handle sales pressure   Interested candidates can send their CV  

Customer Service Executive Vacancy in Dubai   Required Customer Service Executive for a shipping company in Dubai.   experience in the same field preferred.   Interested candidates can send their CV  

Customer Service Representative Vacancy in Dubai   We need a customer service representative who has good communication and interactive skills.   English language is a must.   Interested candidates can send their CV  

Order Taker Vacancy in Dubai   An Order Taker is urgently needed for a big hotel in Dubai.   Candidate Should have good telephone etiquette.   Eligible candidates should apply.   Interested candidates can send their CV  

Guest Services Executive Vacancy in Dubai   The services of a Guest Services Executive is needed in a 5 star hotel in Dubai.   The person in this role must be friendly and and have excellent communication and problem solving skills.   This individual welcomes and escort guests, and provide information to Clients.   He or She is to mentor and guide junior team members.   Interested candidates can send their CV  

Waitress Vacancy in Dubai   Responsible for taking orders and serving food and beverages to guests.   She play an important role in guest satisfaction as they are also responsible for checking on customers to ensure that they are enjoying their meals and take action to correct any problems.   Interested candidates can send their CV  

Waitress Vacancy in Dubai   A Waitress is currently needed in a big Hotel in Dubai.   She is to provide an excellent overall dining experience for our guests.   Candidate must have GREAT FRIENDLY PERSONALITY.   Interested candidates can send their CV  

  Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:        Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately      Clean rooms and bathrooms, performing any combination of the following duties      Keep fire exits and stair ways clear of any obstruction      Check and report any maintenance work required immediately      Pick up any litter from corridors and pathways      Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets      Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal      Replenish bathroom supplies and room supplies      Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary      Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times     Remove Room Service tray and trolley from guestroom and corridors      Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services Skills Education, Qualifications & Experiences     You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.   Knowledge & Competencies     The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job   Taking Responsibility   Recognizing Differences   Customer Focus   Adaptability   Teamwork

Job Description We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.   As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:   Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Achieve total guest satisfaction and organizational profitability through effective utilization of all resources Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue Set up the bar and prepare all mise-en-place for service Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner.   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of one year experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are a definite plus and at least slightly expected.   Knowledge & Competencies     The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

Guest Service Agent Vacancy in Dubai   A renowned hotel in Dubai needs the services of a Guest Service Representative.   Job Description includes:   Greeting guests upon arrival and making them feel welcomed.   Administering check-ins and check-outs.   Interested candidates can send their CV  

Senior Waiter/Waitress Vacancy in Dubai   A senior Waiter or Waitress is needed in an hotel.   He or She is expected to assist with training and development of junior team members in serving of food and beverages to guests.   Interested candidates can send their CV  

  Job Description We’re currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.    As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:        Perform all necessary tasks to service food & beverage according to the standard of performance manual of the hotel      Greet and seat customers and serve them in a professional, discreet and personalized way      Acquire in depth knowledge of the food & beverage menu of the assigned outlet in order to assist and provide advice to guests      Consistently monitor quality of food & beverage being served      Practice good customer relations and attend to customer complaints / queries satisfactorily      Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment      Responsible for all service preparations before, during and after  the service (mis-en-place & mis-en-scene)      Ensure minimum wastage, breakage and spoilage      Actively use up selling techniques to exceed guest expectations and increase revenue Skills Education, Qualifications & Experiences   You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.     Knowledge & Competencies     The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies:   Understanding the Job   Taking Responsibility   Recognizing Differences   Customer Focus   Adaptability   Teamwork

  Job Description We are currently seeking for young, dynamic, self motivated Food & Beverage professionals who assist to organize and direct a team that develops top quality of food & beverage products, with prompt, accurate and personalized service.   As a Head Waiter/ Head Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:   Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation Conduct regular training sessions with the assigned team in line with the departmental SOP’s Monitor duty schedules for the respective team Ensure the proper appearance and grooming of assigned employees Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel Contribute to meet and maximize the monthly revenue budget for the respective outlet   Skills Education, Qualifications & Experiences     You should ideally have a diploma / degree in the hospitality field with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.     Knowledge & Competencies     The ideal candidate will be a well presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:     Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for Results

Tour Guide Vacancy in Dubai   Description We are looking for candidates interested and qualified for the position as Tour Guide. Interested candidates can submit their application, once you submit your resume/cv, your qualifications will be reviewed. If selected for an interview, you will be contacted by a member of recruiting team to schedule an interview. Job Duties and Responsibilities: Have a good understanding of the outlets concept and be able to verbally explain those to guests. Be able to deliver service by understanding the guest requirements. Carry out all tasks in a friendly, courteous and efficient manner. Any other reasonable tasks as assigned by the Team Leader/Supervisor.   Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks. Have a natural, warm smile and a friendly and passionate approach towards guests. Skills and Qualifications High School qualification or equivalent is preferred. Degree or Higher Diploma in Hospitality/Tourism Management is preferred. Ability to understand guest needs and to deliver superior customer service. Ability to work long hours with a strong focus on operational excellence. Ability to understand the flow of service and handle multiple tasks effectively is preferred.   Interested candidates can send their CV  

Host/Hostess Vacancy in Dubai   Hostess or host needed in a fast growing company.   He or She is expected to greet customers as they enter the restaurant, takes their reservation and give them menus and shows them to their seat.   They may be asked to pick phone calls and assist various restaurant staff when necessary.   Interested candidates can send their CV  

Call Center Agent Female Only Vacancy in Dubai   Purpose: The purpose of this role is to provide Outstanding Customer Service to clients by booking them appointments by live chat or phone, dealing with any client complaint or issue, answering their questions about products or services and make sure they are booked efficiently with high quality while maintaining the great customer service. Responsibilities: Provide an exceptional customer service to every client she interacts with by phone or chat and make sure they are 110% satisfied. Handles client complaint professionally and make sure the complaint procedure is processed quickly and efficiently resulting in 100% customer satisfaction. Able to Learn the whole the whole call center agent Process and fully operate on her own within 30 to 60 days.   Able to book a high number of bookings via chat or phone and make no bookings mistakes. Requirements: Good English Speaker Attention to details Intelligent and Fast Learner Easy to Manage Work with no Supervision Positive and Friendly Team Player Good Work Ethics Computer Skills Have several years of customer service experience. Have G.C.C work experience Pay Package: Salary: AED3500 AED4000 + Booking Commissions Free Medical Insurance 30 Days paid Vacation + and up to 13 paid local holidays. Free Salon Services   Interested candidates can send their CV  

Customer Service Officer Pakistani Or Indian Female Only   We are hiring Customer Service Officer (Pakistani or Indian Female only) for one of our division based in Dubai.   Need someone who is fluent in English and Urdu/ Hindi, able to work under pressure and ready to join immediately.   Salary AED 2000 Dhs.   Interested candidates can send their CV  

Waitress Vacancy in Dubai   Responsibilities   Greet and escort customers to their tables. Present menu and provide detailed information when asked (e.g. About portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware, and glasses. Inform customers about the day’s specials. Offer menu recommendations upon request Up-sell additional products when appropriate. Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization. Communicate order details to the Kitchen Staff. Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems. Arrange table settings and maintain a tidy dining area. Deliver checks and collect bill payments Carry dirty plates, glasses, and silverware to kitchen for cleaning. Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. Parties) Follow all relevant health department regulations. Provide excellent customer service to guests.   Interested candidates can send their CV  

  Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.   As a Housekeeping Attendant you are responsible for daily assigned duties as instructed by Supervisors while adhering to hotel policies and procedures and your role will include key responsibilities such as:   Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work required immediately Pick up any litter from corridors and pathways Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal Replenish bathroom supplies and room supplies Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times Remove Room Service tray and trolley from guestroom and corridors Inform valet service to collect guests clothes for laundry, dry cleaning or pressing services   Skills Education, Qualifications & Experiences     You should ideally have a vocational training within the Housekeeping Department of a hotel. Good command of English is an advantage.   Knowledge & Competencies     The ideal candidate will be a friendly, caring, dedicated individual with good cross cultural sensitivity and the willingness to put in an extra effort and time when required, as well as the passion to serve customers. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:   Understanding the Job Taking Responsibility Recognizing Differences Customer Focus Customer Focus Adaptability Teamwork

Wanted Filipina Waitress in Dubai   Urgently needed Filipina Waitress to join our team with at least 2 years experience working in a restaurant or fast food in Dubai, UAE.   Interested candidates can send their CV  

Customer Service Executives Required In Airport Salay Aed 2500 Accommodation   Customer Service Executives required in Airport! Salary: 2500AED +Accommodation and Transportation. Gender: Male / Female Nationality: Any   Interested candidates can send their CV